Prevent Accidental Refunds – Improve Refund Button Placement#1078

One of our restaurant clients recently shared a concern regarding the placement of the “Refund Authorize.NET Payment” button near the “Print – KITCHEN RECEIPT” button.

Their staff occasionally press the refund button by mistake when attempting to print a kitchen receipt. Although no accidental refunds have been reported yet, the restaurant would like to prevent this from happening.

Suggested Improvements:

1. Move the refund button farther away from frequently used actions, such as printing receipts.

2. Consider placing refund actions under a separate menu or section to reduce accidental clicks.

Since printing receipts is a frequent daily task, while issuing refunds is relatively uncommon, separating these actions would help prevent costly mistakes and improve the user experience.

Thank you for considering this improvement!